India, the dominant player in outsourcing touted as the “back office of the world,” would soon have to contend with a third-world rival—the Philippines. A highly skilled English-speaking labor force. A reliable telecommunications infrastructure. Low cost of qualified personnel. These
Outsourcing as a concept is nothing new. During the early years of commercial computing, many large sites acquired large amounts of computing capacity and sold the excess to business entities, both small and large, who took advantage of cheap computer services offered them. These outs
With the increasing number of businesses incorporating the Internet into their operations, information technology (IT) outsourcing plays a leading role in what is now called the “outsourcing revolution.” According to IDC, a Massachusetts-based market research firm, spending on IT outs
Market analysts have high hopes for the Asian call center market in the next five years. At $655 million in 2002, the customer service industry is expected to rake in $1.5 billion by 2007. The call center industry will be one of the major segments to contribute to the economic growth
Searching for a more effective way to access cutting-edge technology without the huge capital outlay? Driven by an increasing cost structure in a competitive business? Then business process outsourcing may just be answers. BPO is the delegation of one or more IT-intensive business pro
The main idea behind outsourcing has always been, If you’re not good at it, outsource it. Find a vendor who specializes in it. If you’d rather not be bothered by trivial—read: noncore—processes such as benefits and payroll; recruitment, training, and performance evaluation; then maybe
We are one of the oldest outsourcing companies in the Philippines. We specialize in building custom teams of professionals that are fully dedicated to a client's business.
With over a decade of experience coupling the Philippine labor pool with American, European, and Australian companies, we have developed the hands on experience necessary to deliver successful results to all of our clients